Terms of service
Sprout Living Terms of Service
1. Overview
This website is operated by Sprout Living. Throughout the site, the terms “we,” “us” and “our” refer to Sprout Living.
By visiting our site or purchasing from us, you agree to these Terms of Service (“Terms”). These Terms apply to all users, including browsers, customers and contributors of content.
If you do not agree to these Terms, please do not use our website or services.
We may update these Terms at any time. Continued use of the site after changes are posted constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products to you.
2. Eligibility & Acceptable Use
You must be at least the age of majority in your state or province of residence to use this site.
You agree not to use our products or services:
- For any unlawful purpose
- To violate any laws or regulations
- To infringe on intellectual property rights
- To submit false or misleading information
- To transmit malicious code or interfere with site functionality
- To abuse, harass or discriminate against others
We reserve the right to terminate access for any violation of these Terms.
3. Orders, Pricing & Billing
All prices are subject to change without notice.
We reserve the right to:
- Refuse or cancel any order
- Limit quantities per customer, household or order
- Restrict orders that appear to be placed by resellers or distributors
You agree to provide accurate and complete billing and account information.
If we modify or cancel an order, we may attempt to notify you using the contact information provided at checkout.
Taxes
Applicable taxes will be calculated at checkout where required by law. Orders that were previously non-taxable may become taxable due to changes in regulations.
4. Products & Availability
Some products may be available exclusively online and in limited quantities.
We do our best to display product colors and images accurately, but we cannot guarantee your device will display them perfectly.
We reserve the right to:
- Limit product availability by region
- Change product descriptions or pricing at any time
- Discontinue products without notice
Product formulations may change from time to time. We encourage customers to review product details regularly.
5. Sample Products
We may include complimentary samples in your order at our discretion.
These samples may contain allergens or ingredients that could cause reactions. It is your responsibility to notify us of any allergies or sensitivities and to review product information for any samples received.
If you prefer not to receive samples, please notify us prior to placing your order. We cannot guarantee exclusion once an order is placed.
By placing an order, you acknowledge and accept any risks associated with samples and release Sprout Living from liability related to their use.
6. Rewards & Loyalty Program
We offer rewards and loyalty incentives at our discretion.
We reserve the right to:
- Review all rewards activity
- Adjust, revoke or cancel points or rewards
- Suspend or terminate accounts engaging in misuse, abuse or fraudulent behavior
Any attempt to manipulate or exploit the rewards system may result in loss of points and account access.
7. Promotions & Discounts
Promotions, discount codes and special offers:
- May have expiration dates or usage limits
- May not be combined unless explicitly stated
- May be modified or discontinued at any time
We reserve the right to cancel or refuse orders where promotions are misused.
8. User Accounts & Submissions
You are responsible for maintaining accurate account information.
If you submit reviews, feedback or other content, you agree that we may use, edit and share that content without restriction or compensation.
We may remove content that is unlawful, offensive or violates these Terms.
9. Mobile Terms
These Mobile Terms apply if you opt into Sprout Living SMS communications.
By consenting to receive SMS messages, you agree to receive recurring text messages, including order updates, alerts and promotional messages.
Message frequency may vary. Message and data rates may apply.
You can opt out at any time by texting STOP. For help, text HELP or email care@sproutliving.com.
Consent to SMS is not required for purchase.
10. Third-Party Tools & Links
We may provide access to third-party tools or link to third-party websites.
These are provided “as is” without warranties. We are not responsible for the content, accuracy or practices of third-party services.
11. Privacy
Your submission of personal information is governed by our Privacy Policy.
12. Errors & Updates
Occasionally, there may be errors or inaccuracies related to product descriptions, pricing or availability.
We reserve the right to:
- Correct errors
- Update information
- Cancel orders affected by inaccuracies
We are not obligated to update information unless required by law.
13. Disclaimer of Warranties
All products and services are provided “as is” and “as available.”
We do not guarantee that:
- The service will be uninterrupted or error-free
- Results will be accurate or reliable
Use of our site and products is at your own risk.
14. Limitation of Liability
To the fullest extent permitted by law, Sprout Living shall not be liable for any indirect, incidental or consequential damages, including lost profits, data or savings.
Our total liability is limited to the maximum extent permitted by applicable law.
15. Indemnification
You agree to indemnify and hold harmless Sprout Living and its affiliates from any claims arising out of your violation of these Terms or misuse of our services.
16. Termination
We may suspend or terminate your access at any time for violation of these Terms.
You remain responsible for any outstanding amounts owed prior to termination.
17. Legal Terms
These Terms constitute the entire agreement between you and Sprout Living.
If any provision is found to be unenforceable, the remaining provisions will remain in effect.
These Terms are governed by the laws of the United States.
18. Changes to Terms
We reserve the right to update or modify these Terms at any time. Continued use of the site after changes are posted constitutes acceptance.
19. Contact
Questions about these Terms can be sent to care@sproutliving.com